With a customer portal, you give your customers their own personal environment online, and you are available to your customers 24/7.
The benefits of a portal, for you and your users:
- Work more efficiently
Because you make personalized information available through the portal, you spend less unnecessary time on phone calls and e-mail. - Work better
By incorporating your business processes into a portal, you’re going to be less error-prone and offer your customers a consistent experience. - Happy customers
Users can access personal information and purchase services from you 24/7 without having to contact you manually. That’s the beaty of self-service.
To get the most out of your online portal, we work according to three simple principles:
Simplicity is golden
No tricky technical terms and long-winded processes. Our client portals are straightforward. In our view, simplicity is no nonsense: Understanding at a glance what it does.
True customization
We design portals that make you and your customers happy. True customization. And that starts with good measuring. When we understand exactly what you’re up against, we can best serve you.
Everything streamlined
We integrate your new portal into your existing IT infrastructure. We make automatic connections, for example with ERP, CMS or accounting systems, so that you are not stuck with unnecessary work processes and cut-and-paste work.
For whom? For you.
At eyetractive, ease of use is number one. Both for you and for your visitors. Our portals are fast, stable, secure and easy to use.
We develop customer portals for start-ups, SMEs and organizations with more than a thousand people and a solid set of requirements. For SMEs, government and non-profits.
We build international multilingual customer portals. We do this from Limburg, primarily for organizations in and around the Netherlands.
The right approach
To make sure your portal fits you and your client exactly, we work in four sprints.
1. Concept
Together, we get your customer portal clear in mind. We immerse ourselves in your organisation and your target group to get the best answer to your question.
2. Design
We are going to outline the experience you offer your visitors. We work from your user's point of view. This will make your customer portal effective.
3. Development
We develop your customer portal stably, quickly and beautifully. You buy this to grow into it, which is why our solutions are modular.
4. Support
To make sure your customer portal works perfectly, we keep it online, we optimise and build your smart future.
The right tool, for the right job
We choose the best technology for your portal. With Wink, we realize stable, secure and fast web applications. And sometimes we also deploy WordPress for seamless integration with your website.
Wink
A lightning-fast, secure and stable platform in the cloud that we use to automate the most complex processes for you.
WordPress
A flexible and user-friendly Open Source CMS that is behind some 40% of all sites on the Internet.
Let’s get the ball rolling.
Bram likes to help you with your new website, online platform or software solution.
